Returns Policy

Thank you for shopping with Linapx! We strive to provide high-quality products and services. Please review the following Return Policy applicable to all purchases made through our Shopify store.

At Linapx.com Gifts, we guarantee that our products meet the highest advertised standards. Each item undergoes a thorough quality inspection before shipment to ensure it meets our quality requirements. If you encounter any quality issues, please contact us at lina@linapx.com

for assistance with a replacement or refund. Please note that all requests for refunds or replacements must be made within 60 days of delivery. For the best assistance, reach out to us as soon as any issue arises.

Brand Name: Linapx

• Company Address: 1500 N GRANT ST, STE N, DENVER, CO 80203
• Return Address: Please contact the seller for return address details
• Customer Service Phone Number: +1 725-336-6365
• Customer Service Email: lina@linapx.com
• Sales Platform: Shopify
  

• Holiday Return Extension: Yes
• Holiday Purchase Timeframe: From May 1st
• Final Return Date: July 15th
  

• No-Reason Return Policy: No
• Supported Return Period: 60 days
• Original Packaging Required: Yes
• All Accessories to be Returned: Yes
• Non-Quality Return Shipping: Customer bears the cost
• Refund for Non-Quality Returns: To be discussed with the merchant
  

• Can Customers View Orders by Logging Into Their Account?: Yes
• Is There a Return Portal?: Email return portal available
• How Can Non-Registered Customers Return Items?: Non-registered
• customers can return items by linking their email to the account
  

• Is Return Only Limited to the Country of Purchase?: No
• Does Warranty Apply if the Product is Taken Outside the Country of Purchase?: Yes
• Replacement Method: Refund based on usage time
• Return Period for Replacements: 60 days
• Return for Quality Inspection Required: Yes
  

For a warranty claim, customers must submit the following:
Order Number
Product Serial Number
Sales Receipt or Invoice
Photographs or Videos Showing the Issue

• Non-Quality Returns
• Product Taken Outside the Country of Purchase
• No Quality Issues Found After Inspection
  

• The following conditions are not covered
• No Valid Proof of Purchase
• Product Lost or Stolen
• Return Period Expired
• Non-Quality Issues After 60 Days
• Free Gifts
• External Damage (e.g., Dropped, HighTemperatures, Water Damage)
• Purchases from Unauthorized Sellers
  

Linapx reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding return policy or any of our other policies, please contact our Customer Service Representatives.

For further information, you can contact our Customer Services by email；lina@linapx.com.

Business Hours: 9:00pm to 6:00am Sunday to Friday (EST)